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Terms of Service

Effective Date: Decemeber 7, 2025

The Light Matrix Institute (“Company,” “we,” “our,” or “us”)

These Terms of Service (“Terms”) govern your use of our website, programs, events, courses, products, and services offered by The Light Matrix Institute. By accessing the website or using any of our services, you agree to be bound by these Terms.

 

If you do not agree with these Terms, please discontinue use of our website and services.

1. Use of the Website

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You must not:

  • Use the website in any way that violates applicable laws

  • Attempt to gain unauthorized access to the website or servers

  • Disrupt or interfere with website functionality

  • Upload harmful or malicious code

We reserve the right to deny access to anyone who violates these Terms.

2. Age Requirements

You must be at least 18 years of age to use our services, register for a program, or provide personal information.

This site is not intended for minors.

3. Purchases, Payments & Billing

When you make a purchase through our website, you agree to:

  • Provide accurate and current payment information

  • Authorize us and our third-party payment processors to charge your chosen payment method

  • Accept that taxes may apply based on your jurisdiction

We do not store credit card information. All payments are processed securely through third-party providers such as Wix Payments, Stripe, or PayPal.

 

4. Event, Program, and Course Participation

By registering for events, workshops, online courses, or programs, you understand and agree that:

  • Results vary from person to person

  • We do not guarantee specific emotional, physical, or financial outcomes

  • Participation does not establish a therapist-client or medical-provider relationship

  • You are responsible for your personal well-being and boundaries

  • Our services are educational, supportive, and holistic in nature — not a substitute for medical or psychological treatment

You agree to participate responsibly, honor group policies, and respect confidentiality within group experiences.

5. Health, Wellness & Non-Medical Disclaimer

The Light Matrix Institute provides holistic education, emotional development support, flower essence work, somatic awareness tools, and experiential training.

We do not provide:

  • Medical advice

  • Mental health diagnosis

  • Psychotherapy

  • Prescription recommendations

  • Emergency or crisis intervention

You should always consult with a licensed physician, mental health professional, or qualified provider for medical or psychological concerns.

6. Intellectual Property

All content on the website and within our programs—including text, images, videos, audio, teaching materials, PDFs, brand assets, frameworks, and course curriculum—is owned by The Light Matrix Institute and/or its content creators.

You may not:

  • Copy, reproduce, or distribute our content

  • Share login access

  • Resell or repurpose any program materials

  • Use our content to create a competing program

Limited personal-use access is granted only when you purchase a class or course for your individual learning.

7. User Accounts

If you create an account or enroll in a course:

  • You must provide accurate information

  • You are responsible for maintaining the confidentiality of your login credentials

  • You must notify us immediately of any unauthorized use

We may suspend or terminate accounts that violate our Terms.

8. SMS/Text Messaging Terms

If you opt in to receive text messages from us, you agree to:

  • Receive SMS reminders, updates, or promotional messages

  • Message frequency may vary

  • Message and data rates may apply

  • You can opt out by replying STOP

We do not share, sell, or rent mobile numbers to third parties for their own marketing purposes.

9. Third-Party Tools & Links

Our website may contain links to third-party websites, services, or tools.

We are not responsible for:

  • Third-party content

  • Their privacy practices

  • Their terms, policies, or actions

You assume all risk when accessing third-party websites.

10. Termination of Use

We may suspend or terminate your access to the website or any program at our discretion if:

  • You violate these Terms

  • You engage in abusive or harmful behavior

  • You misuse program materials

  • You violate group safety or confidentiality guidelines

Termination does not entitle you to a refund.

11. Limitation of Liability

To the fullest extent permitted by law, The Light Matrix Institute is not liable for:

  • Damages arising from website use

  • Program participation outcomes

  • Technical issues, errors, or interruptions

  • Loss of data, income, or business

  • Decisions made based on our content

Your use of the website and services is at your own risk.

12. Indemnification

You agree to hold harmless and indemnify The Light Matrix Institute and its team from claims, losses, damages, liabilities, and expenses arising from:

  • Your use of our website or services

  • Your violation of these Terms

  • Your actions during events or programs

  • Your misuse of program content

 

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.

Any dispute or claim arising from these Terms shall be resolved exclusively in Massachusetts state or federal courts.

14. Updates to These Terms

We may update these Terms periodically.

When changes occur, the updated date will be displayed at the top.

Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Contact Information

For questions regarding these Terms, please contact:

The Light Matrix Institute

Email: bobbi@lightmatrixinstitute.com

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