The Light Matrix Institute (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, participate in our events, or sign up for our email or SMS communications.

If you do not agree with the terms of this Privacy Policy, please do not access the site or provide personal information.

1. Information We Collect

1.1. Information You Provide to Us

We may collect the following personal information when you voluntarily provide it:

• Name

• Email address

• Mobile phone number

• Payment information (processed by third-party providers)

• Event registration details

• Quiz or survey responses

• Messages or form submissions

1.2. Automatically Collected Information

We may automatically collect:

• IP address

• Browser type

• Device type

• Cookies and tracking data

• Pages viewed and time spent on the website

2. How We Use Your Information

We may use collected information for:

• Providing our programs, sessions, workshops, and services

• Communicating with you via email or SMS

• Sending updates, reminders, wellness tips, or event information

• Processing payments and registrations

• Improving website performance and user experience

• Analytics and advertising

• Legal compliance

You may unsubscribe from marketing communications at any time.

3. SMS/Text Message Communication Policy (Required Disclosures)

If you opt in to receive SMS messages from us, this section applies to you.

3.1. No Sharing or Selling of Mobile Numbers

We do not share, sell, rent, or disclose your mobile phone number to third parties for their own marketing purposes.

3.2. Purpose of SMS Messages

We may send SMS messages for:

• Event reminders

• Scheduling updates

• Important announcements

• Program or course updates

• Wellness tips or support messages

• Updates or Promotional offers (only if you explicitly opted in)

3.3. Message Frequency

Message frequency may vary.

You may receive multiple messages per month depending on your engagement and your subscriptions.

3.4. “Message and Data Rates May Apply” Disclosure

Standard message and data rates may apply from your mobile carrier.

We are not responsible for charges imposed by your carrier.

3.5. Opt-Out Instructions

You can unsubscribe from SMS messages at any time by replying:

STOP — to end all text messages.

After you opt out, you will no longer receive SMS messages unless you re-subscribe.

4. How We Share Your Information

We do not sell personal information.

We may share information only with:

• Service providers (email marketing, SMS delivery, scheduling, analytics)

• Website hosting (Wix or related platforms)

• Payment processors (Stripe, Wix Payments, PayPal, etc.)

• Legal authorities if required

All third-party providers must maintain strict privacy and security standards.

5. Payment Processing

Payments are processed securely by third-party providers.

We do not store your credit card or payment information on our servers.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request updates or corrections

• Request deletion of your data

• Opt out of marketing emails or SMS

• Disable cookies through your browser

To make a request, email us at:

bobbi@lightmatrixinstitute.com

8. Children’s Privacy

We do not knowingly collect information from children under 13.

If we become aware that a child has submitted personal information, we will delete it.

9. Data Retention

We retain your information only as long as necessary for:

• Providing services

• Legal obligations

• Business operations

You may request deletion at any time.

10. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the content or privacy practices of these third-party sites.

11. International Users

If you access our site from outside the United States, you consent to your information being transferred and processed in the U.S.

12. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted with a new “Effective Date.”

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

The Light Matrix Institute

Email: bobbi@lightmatrixinstitute.com